Who we are
Our website address is: https://digitalwritingservices.net.
Digital Writing Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and communications.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string, to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/.
After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images containing embedded location data (EXIF GPS). Visitors to the website may be able to download images from the website and extract location data contained in those images.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are provided for your convenience so that you do not have to enter your information again when leaving another comment. These cookies may last for one year.
If you visit our login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we may also set cookies to save your login information and screen display choices. Login cookies may last for two days, and screen-option cookies may last for one year. If you select “Remember Me,” your login may persist for up to two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie may be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you edited. It expires after one day.
SMS Messaging and A2P 10DLC
If you choose to provide your mobile phone number and consent to receive text messages from Digital Writing Services, we may use your phone number to send SMS messages related to your interactions with us, including service-related communications, customer support, appointment or service reminders, updates, and other messages for which you have provided appropriate consent.
SMS consent
By providing your mobile phone number through our website, forms, or other communication channels and affirmatively opting in to receive SMS messages, you consent to receive text messages from Digital Writing Services at the number you provided.
SMS consent is not a condition of purchasing any goods or services.
Where applicable, your consent to receive marketing or promotional text messages is separate from consent to receive necessary or transactional communications.
Message frequency
Message frequency may vary depending on your interactions with us, the services you request, and the type of messages for which you have consented.
Opting out
You can opt out of receiving SMS messages at any time by replying STOP to a message you receive from us. After you send STOP, you may receive one final message confirming that your request has been received, and you will no longer receive SMS messages from that messaging program unless you provide a new consent.
For assistance, reply HELP to a message or contact us using the contact information provided on our website.
Carrier charges
Message and data rates may apply depending on your mobile carrier and service plan. Digital Writing Services is not responsible for carrier charges associated with receiving or sending SMS messages.
Supported carriers
SMS availability may depend on your mobile carrier and geographic location. Wireless carriers are not responsible for delayed or undelivered messages.
A2P 10DLC
Where applicable, our business SMS messaging may use application-to-person (A2P) messaging over 10-digit long codes (10DLC). We may collect and process information necessary to administer our messaging program, maintain records of consent, comply with applicable messaging requirements, prevent abuse, and provide requested communications.
We do not sell or rent your mobile phone number or SMS consent information to third parties for their own marketing purposes.
We may share information with service providers that help us operate our SMS messaging program, such as messaging, telecommunications, hosting, customer-support, or compliance providers. These providers may process information on our behalf and are required to use it only for authorized purposes.
Changes to SMS consent
If you change your mobile phone number, please provide us with the updated number and, where necessary, provide consent again. Consent associated with a previous number will not automatically transfer to a new phone number.
Embedded content from other websites
Articles on this site may include embedded content, such as videos, images, articles, or other materials. Embedded content from other websites behaves in the same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We may also share personal information with service providers that help us operate our website, provide requested services, process communications, detect spam, provide hosting or technical support, or operate our SMS messaging program.
We do not sell or rent personal information to third parties for their own marketing purposes.
How long we retain your data
If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically rather than holding them in a moderation queue.
For users that register on our website, if applicable, we may store the personal information they provide in their user profile. Users may be able to see, edit, or delete their personal information at any time, except that they may not be able to change their username. Website administrators may also be able to see and edit that information.
We may retain records of SMS consent and opt-out requests for as long as reasonably necessary to document consent, honor opt-out requests, comply with applicable legal or regulatory requirements, resolve disputes, and maintain the security and integrity of our messaging program.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including data you have provided to us.
You can also request that we erase personal data we hold about you, subject to information we are required or permitted to retain for administrative, legal, security, fraud-prevention, consent-recordkeeping, or other legitimate purposes.
You may also request correction of inaccurate personal information, subject to applicable law.
To submit a privacy request, please contact us using the contact information provided on our website.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Depending on the services you use, information may also be processed by third-party service providers that provide website hosting, analytics, communications, customer support, SMS messaging, security, or other services on our behalf.
Children’s privacy
Our website and services are not intended for children where applicable law prohibits the collection of their personal information without appropriate parental or guardian consent. We do not knowingly collect personal information from children in violation of applicable law.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices. When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically for the latest information about our privacy practices.
Contact us
If you have questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact Digital Writing Services through the contact information available on our website.